Q: Are bulbs included with this pendant light?
No, bulbs are not included. This allows you to choose your preferred E27 bulbs (LED, filament, vintage, etc.) up to 60W maximum to match your desired lighting style and brightness.
Q: How do I adjust the cable height?
Each cable is fully adjustable up to 95cm. Simply loosen the cable grip at the ceiling rose, adjust to your desired length, and tighten to secure. This allows you to create different heights for a dynamic look.
Q: Can I use LED bulbs with this light?
Absolutely! This fixture is compatible with all E27 bulb types including LED, halogen, incandescent, and vintage filament bulbs. We recommend LED bulbs for energy efficiency (A+ rating).
Q: Is this light dimmable?
Yes, the fixture supports dimming when used with dimmable bulbs and a compatible dimmer switch (both sold separately). Make sure all components are dimmable for best results.
Q: What ceiling height do I need?
We recommend a minimum ceiling height of 2.4m (8ft) for optimal appearance. The adjustable cables (up to 95cm) allow you to customize the drop to suit your space perfectly.
Q: Do I need an electrician to install this?
We recommend professional installation by a qualified electrician to ensure safety and compliance with UK electrical regulations. All necessary ceiling mounting hardware is included.
Q: Can I use this in a bathroom or outdoor space?
No, this light is designed for indoor use only in dry locations. It is not rated for bathrooms, wet areas, or outdoor installation.
Q: Will this work with my UK electrical system?
Yes! This light is designed for 110-240V, making it fully compatible with UK mains voltage (230V). It's CE and RoHS certified for safety and quality.
Q: Can I arrange the cables in different patterns?
Yes! The spider design allows creative freedom. You can arrange the 5 cables at different heights, create symmetrical or asymmetrical patterns, or cluster them together for various visual effects.
Q: What's covered under the 3-year warranty?
The warranty covers manufacturing defects in materials and workmanship for 3 years from purchase date. This includes the ceiling rose, cable holders, and lamp shades.
Q: How do I clean and maintain this light?
Switch off power before cleaning. Wipe the metal shades and cables with a soft, dry cloth. For stubborn marks, use a slightly damp cloth and dry immediately. Avoid harsh chemicals or abrasive cleaners.
