Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 02 - 12 business days from the time your package arrives back to us for a refund to be issued.

How do I shop for and ship a product?

1. How to get my product ordered for next-day delivery?

Usually, we offer free postage, which is sent by Courier 48hrs and typically takes 3-5 working days, sometimes even more. Another option is 1st Class via Courier, which usually takes 1-2 days but is not guaranteed and costs £4.69. For guaranteed next-day delivery by 1 pm, we provide a Courier service at a cost of £9.90.

2. How long will it take to ship and the shipping charge?

Usually we ship out our products

Free postage: Send by Courier 48hrs- Usually
takes 3-5 working days sometimes even more

1St Class: Via Courier - Usually takes 1-2 days
but it is not guaranteed. Cost £4.69

Courier next day Guaranteed by 1pm - Cost £9.90

What aboutthe return policy and Order Returns ?

1. What about the return policy?

Yes, we have 30 days Return policy available,

If the purchased product is not suitable for its
intended purpose it can be returned for exchange/for Full Refund provided the
product is at it’s original packaging and in a re-sellable condition.

Please include a return slip with the return
details including the return address and the reason for exchange/return.

Return Address: Ledsone LTD

Unit 18
Lythal Lane Industrial Estate.
Lythal Lane

Please inform if any issues.

2. The Item I want is out of stock, will you be getting more in?

In most cases we will be able to let you know should
we be getting more stock in, and approximately when the stock will arrive.
Please contact us directly to find out.

3. What Currency do you accept?

We Accept payment in British Sterling pounds

Ordering from LEDSone

1. Can I purchase Vintage Cables in Continuous length?

Yes, We can Provide Vintage Cables in Continuous length

2. How do I make a Purchase?

Choose the section (new in, LED Transformers,Vintage
cables,pendant lights,vintage light bulbs,lampshades,ceiling roses and Holders)

View the products you are interested in, click
on the photograph to zoom in and see every detail, dimensions & product
information, related products, composition, reference code and price.

Select a product and add it to your basket. You
can then choose to continue shopping or to process the order.

If you wish to continue shopping, repeat the
process but if you wish to process the order, you can log in, register or sign
in as a guest.

• Once you have entered your details, check that
they are correct and click on confirm.

Choose which delivery service you would like to
use - either standard or express delivery.

Enter your delivery and billing addresses and
check that they are correct.

Select a secure payment method: Visa, Switch,
Maestro, Mastercard, PayPal.

Confirm the order.

You will receive an email confirming your order
and a unique reference number.

Products Information

1. What is the Warranty period for Transformers?

All our products has 3 years Warranty period and are
CE and Rohs Compliant.

2. Does the products meets British standards?

Yes, all our products meet the British standards and
are CE and Rohs Compliant.

3. What are the types ofvintage Cables available?

2/3 Core Twisted and Round

4. Do you sell transformers to be used in outside environment?

Yes, We have IP67 Waterproof Transformers


1. Which transformer is used in LED bulb?

Usually, the primary coil has more windings than the secondary coil. This ensures that the secondary coil has a lower voltage. The two most common LED transformers are magnetic transformers and electronic transformers.

2. Why use a transformer for lights?

Light fixtures in a low voltage landscape lighting system typically only use 12 volts. A landscape lighting transformer will convert the 120 volts into 12 volts, both drastically reducing electricity waste and preventing damage to the individual light fixtures or the system itself.

3. What is the advantage of transformer?

reduce power loss during power transmission. In the equation, I is the current through the conductor and R is the resistance of the conductor.

4. What is a LED power supply?

a device used to regulate the power needed to operate LED lighting.

5. What power supply do I need for LED?

The three most common voltage options available for LED lighting are 5v, 12v and 24v. 5v power supply is ideal for achieving dynamic lighting in internal areas and can also be used in boats, gardens and caravans. 12v lights can be used both internally and externally and are common in bedrooms, kitchens and driveways.

6. What does LED driver do?

many LED lighting choices require a driver, also known as an LED power supply, to limit the amount of electrical current delivered to it.

7. What does LED driver do?

provide a bridge between mains power supply and LED lights, converting medium and high Voltage alternating current to lower Voltage direct current.

8. Do I need a driver for LED lights?

All LEDs need drivers, but only some LED lamps require you to pair up your LED lighting with a driver.

9. Is a LED driver a power supply?

LED power sources that provide a constant-current output have typically been referred to as LED drivers. In the past, AC-DC power supplies that provided a regulated constant-voltage to LEDs were referred to as LED power supplies. Today, the terms LED driver and LED power supply are used interchangeably.

10. Are LED drivers DC?

Step up LED drivers take a DC voltage and give a constant current output at a higher voltage than the original power source. These are also known as 'boost' LED drivers. Step down LED drivers do the reverse in that they give a constant current output at a lower voltage than the original power source.


1. Is Edison screw same as E27?

The E27 bulb is one of the most common bulb we have in our homes today. It's also known as the Edison bulb with big screw socket (27 millimeters). E27 refers to the socket,

2. What is an E27 LED bulb?

E27 bulbs, often referred to a ES bulbs which is an acronym for Edison-screw, have a threaded base for use with compatible screw in fixtures. The base of an E27 light bulb is 27mm wide and is a popular fitting in a range of domestic settings for lamps and feature lights.

3. Do LED Edison bulbs use more electricity

LED Edison bulbs are replacing incandescent ones.

For example, these Edison bulbs available on Amazon use only seven watts of energy, but emit 850 lumens, compared to the regular incandescent bulb that uses 10 watts of energy for just 80 lumens.

4. What is decorative LED light?

Decorative LED light bulbs combine style and functionality. With distinctive shapes, including candle and globe bulb styles and various base types, lumens, wattages, and color temperatures, decorative LED light bulbs enhance the design of your fixture.

5. What is the difference between LED filament bulbs and incandescent bulbs?

LED filament light bulbs differ from traditional incandescent filament bulbs in that they use a metal strip lined with LEDs to produce light instead of heating a filament. The LED strip is coated with a phosphor, typically encased in glass, creating a warmer yellow tone similar to incandescent bulbs.

6. How do I identify an LED bulb?

Most residential LED light bulbs have a typical light bulb shape but are usually made with a plastic shell instead of glass, with only a portion of the body being translucent. Look for an LED or LED LAMP marking on the bulb as well.

7. Which watt LED bulb is best for home?

Most LED light bulbs are between 5 and 8 watts, so a good range for home use would be between 40 and 80 watts. This means the wattage of light bulbs in a living room should be around 7 watts. If use in downlight, as they are designed to consume less power than other bulbs. As such, a 3 watt bulb is sufficient.

8. What is the difference between LED and LED filament bulbs?

LED filament bulbs generate less heat than traditional LEDs (which still emit significantly less heat than incandescent, halogen, or compact fluorescent bulbs) because their diodes are more spaced out. As a result, they dissipate heat more easily and often have even greater longevity than standard LEDs.