TERMS CONDITIONS

  • Order will be dispatched within 1 working day (Mon-Fri) via Royal mail 48hrs / 2nd class. Delivery normally takes 3-5 working days for standard service, sometimes even longer, We cannot be held responsible for delays caused by Royal Mail, as unfortunately it is not in our hand
  • We will only send replacement items once Royal Mail confirms the item is lost. Royal mail requires 10 days from the date of dispatch to confirm the state of the postage.
  • Due to security reasons, we will only ship to the address supplied via PayPal from where the payment has been received. This is merely a security measure to ensure that our customers are not potentially defrauded.
  • We Are Unable to Change Your Shipping Address Once We Received Your Payment.
  • All our product have been checked and packaged in good condition. If the product is damaged during the shipment please provide a picture to show the damaged part, that is important for us to send out the right replacement.
  • Our couriers require proof of damage for any potential Claims
  • If any replacements required for any reasons the original item need to be returned before arranging any replacements as our supplier requires the original Item for any replacement
  • We have 30 days No quibble return policy, If You Wish To Cancel Your Order within this period please return it to us unused & in re-sellable condition within 30 days and we will issue full refund.
  • Buyer pay for the return postages.
  • Any return, please send by recorded post only. 
  • If you have any questions or concerns please send us an email to admin@ ledsone.co.uk
  • Working Days: Monday – Friday
  • Working Hours: 8.00 AM – 4.00 PM