Hemp Rope Hanging Light Fixture~1536

For all orders exceeding a value of £20 shipping is offered for free.

Returns will be accepted for up to 30 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

• Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• The products that are in new condition as that is dispatched will be considered for returns.
• To complete your return, we require a receipt or proof of purchase and the returns has to be send through tracable mail service.

There are certain situations where only partial refunds are granted (if applicable)- Any item not in its original condition is damaged or missing parts for reasons not due to our error- Any item that is returned more than 30 days after deliveryRefunds (if applicable)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at admin@ledsone.co.uk

Return Policy