- We will post all items in the most appropriate packaging to ensure that they are not damaged on dispatch. Please allow 7 days maximum for delivery from the date of payment although we dispatched items within one working day after payment is cleared.
- Due to security reasons, we will only ship to the address supplied via PayPal from where the payment has been received. This is merely a security measure to ensure that eBay members are not potentially defrauded.
- We will only send replacement items once Royal Mail confirms the item is lost. This will be 14 days from the date of dispatch. We cannot be held responsible for delays caused by Royal Mail.
- All our product have been checked and packaged in good condition. If the product is damaged during the shipment please provide a picture to show the damaged part, that is important for us to send out the right replacement &, Our couriers require proof of damage for any potential Claims
- If any replacements required for any reasons the original item need to be returned before arranging any replacements as our supplier requires the original Item for any replacement.
- Returns & Refunds
- We offer money 30 days money-back guarantee. If you are not satisfied with our product, please return it to us unused within 30 days and we will issue a refund.
- Any return of faulty items we will cover the return postal cost. Please note, if you don’t want the item for any other reason postal charges are paid by the buyer.
- Any return, please send by recorded post only.
Delivery times can vary depending on destination location. We would advise against booking an Electrician or fitter until you have received all items in satisfactory condition.